Two level of passwords are provided to protect access to the program and to protect member's personal identity information from unauthorized users. It is recommended that the Sponsoring Organization's leader (Bishop for LDS units) set at least the Privacy Lock Password. Generally, only the leader handling BSA chartering, registration and access to tour permit information needs to know the Privacy Lock Password. All passwords should be recorded in the Sponsoring Organization's locked file cabinets incase leaders forget their passwords. For LDS sponsored units the TroopSoft passwords are designed to match the LDS policy related to distribution of printed rosters from the membership program based upon the leader's position in the sponsoring organization.
Set the Startup Password in Settings-Edit Startup Password
Enter old password: (Enter in the old Startup Password, if any)
Enter new password: (Enter in the new Startup Password)
Repeat new password: (Enter in the new Startup Password again to verify entry)
Click on OK button to accept the new Startup Password
Record the Startup Password in a secure place for reference if you forget the password. The Startup Password limits access to only authorized users.
Setting Privacy Lock Password:
Set the Privacy Lock Password in Settings-Edit Privacy Lock Password
Enter old password: (Enter in the old Privacy Lock Password or default password for new users)
Enter new password: (Enter in the new Privacy Lock Password)
Repeat new password: (Enter in the new Privacy Lock Password again to verify entry)
Click on OK button to accept the new Privacy Lock Password
Record the Privacy Lock Password in a secure place for reference if you forget the password. The Privacy Lock Password controls access the BSA Chartering program in Maintenance, the viewing of member's social security number and driver's license, pictures and the exporting of member privacy information. Once the Privacy Lock password is set the user can free up the privacy lock by clicking on the Lock icon and entering in the Privacy Lock Password.
Releasing Start Up & Privacy Lock Password:
TroopSoft will release the passwords only to the individual that submitted the registration or to another individual that has been authorized by the head of the Sponsoring Organization faxing permission on the Sponsoring Organization's official letterhead to 801-292-5787.